Bad Customer Service?

Many a time I have felt that I have been discriminated against just because I am an Indian. The most recent incident occurred when I went into the Splash retail outlet in one of Dubai's malls. I had picked up a few clothes which were on sale and had proceeded to the billing counter. First the lady standing at the counter I chose left the counter at that very moment.I waited thinking she will be back soon. She just disappeared. The guy standing at the next billing counter was busy with another customer for a while. We were the only two customers at the billing counter by the way.

Another lady from a different nationality walked into the shop and this guy at the counter instructs one of the sales girls to attend to her!! Hey there was no special attention given to me when I was shopping? And how does this guy assume who will shop for more money or what if that woman walks out of there buying nothing at all. I waited five more minutes and then I left the clothes on the counter and walked out of the shop. No sorry , no calling me back, nothing! Its almost as if these people were trained to not care! What an insult. And who should we complain to about such insults? There wasnt even a manager on duty!!And this is not just a one-off occurrence here, in fact ir happens here more than in any other place I know.

Comments

Post a Comment

Popular posts from this blog

To win a lottery!

Its that time of the year again -Dubai shopping festival time. I have already filled a dozen lucky draw coupons. Till date I have not even won 5 dirhams. This year there are fully furnished apartments, big cars and a million bucks (Thats nearly 1.3 crores in Indian rupees)for the lucky folks. Honestly if I win any of these , the first thing I would do is to resign from my job. I have my eye set on the apartment actually. I know I am not lucky enough to be a millionaire. And I probably would spend it all on a tour or a cruise mostly, so it really isnt worth it. I keep hoping and praying every time I put the ticket in the drop box. And then I would think of all nice thoughts so that my instincts tell me that I would win. But till now nothing has ever happened. I am just so fed up of working and there doesnt seem to be any respite. I am tired, not happy with the salary( I just consider it a shade above having no salary at all). The only way out is to win the lottery. Lottery comes in m
Read more

Books and being desperate in Dubai!

I have been reading a lot of books lately and have not written anything on the blog since 5 months. But the one good thing that has come out this year is that I am back into reading books. First one was Desperate in Dubai. From the title I thought it might be about desperate expats sunken with loans and all the worries that go with the expat life. But it turned about to be quite different. Although the storyline was good, I really wished it was not just a novel which was like a tribute to the best hotels in Dubai. I mean people who get to go to these expensive places are not really the type who sit and read books at home like me. And people like me , well I have never been to either Atlantis or Atmosphere to comment about its interiors and what colors would have made it better. The other book I read was Cecelia Ahern's the Time of my life. This one was also okie-dokie. Bit too romantic and optimistic for my liking. Again a very different idea for a storyline, but unrealistic. Th
Read more

Chennai or Dubai?

Well, after a year I visited the place I grew up. And now I have found a lot of things negative about it.  Of course it is a city which is more than 300 years according to Madras day celebrators.But the city I once loved has deteriorated and that too very badly in the last few years. One extremely appalling fact about the city is there is absolutely no parking anywhere none whatsoever. And the worst part is that the police take full advantage of this situation. My father who is about 70 years old, parked his car for two minutes and that too on a side road which was not even a main road and he had to pay a 200 rupee fine. Just minutes before that he had requested the watchman of the building that we wanted to go to to allow him to park for a few minutes in a reserved parking slot. Neither did the watchman have a heart, nor did the police. This is just one of the many woes in the city. The roads which I was once really proud of is actually full of potholes. And I couldnt see one roa
Read more